FAQs

How long do I have to use BMR Facial Toner? 

To get the most from your new Facial Toner, we recommend that you use it for no more than 20 minutes a day, 5 times a week.  You should always use Facial Toner at an intensity you find comfortable and you must leave 24 hours between sessions.  Do not exceed the recommended usage.  After this 12-week period, you should keep using BMR Facial Toner in order to maintain the improvement.  We recommend a maintenance program of at least twice a week to sustain optimum results. 

Is it safe?
Yes, all our technology is regulated and developed to the highest medical standards - globally. BMR Facial Toner is a lightweight applicator, which delivers gentle stimulation to the face.  Our innovative technology enhances the natural beauty of the face.

What should it feel like?
You will feel a light tingling sensation in key areas of your face.  You may find these sensations unusual at first, but with use you should find the sensation becomes quite comfortable.

Why does the program take 12 weeks?
Like any muscles you exercise, they take time to retrain to deliver the optimum results.

How long will the effects last?
BMR Facial Toner is a safe and effective, way to stimulate your facial muscles. Use BMR Facial Toner as part of a normal, healthy lifestyle for noticeable results.

What is so different about BMR Facial Toner? 
Facial muscles are delicate and have to be carefully targeted – BMR have perfected the product to give a gentle stimulation targeting the facial muscles associated with expression to enhance your natural beauty and youthful appearance.

Does BMR Facial Toner work all the muscles in the face? 
No, it is carefully designed to focus on the muscles of facial expression which have a direct impact on the aging process and are directly attached to the skin. You would not want the large muscles of mastication to increase in volume. They are exercised regularly when you eat.

Why is this different from Anti-Aging creams?
Creams have a 1 day effect - often superficial - and act as a cover-up, often using active ingredients that can react with sensitive skin. BMR Facial Toner works the foundations of the face and the effects are long-lasting as the muscles of the face are stimulated. 

Will BMR Facial Toner work if I’ve had Botox? 
BMR Facial Toner will not work the muscles that have had Botox treatment - Botox paralyzes muscles to ensure they don’t move. Other muscles not treated with Botox will be stimulated as part of the Face program. 

Why do my eyes flicker when I use it?
This is quite normal and is actually proof that the technology is working! During our clinical study, most participants actually spent the 20 minute therapy session peacefully relaxing, while those who experienced the flicker merely closed their eyes. You can try repositioning the applicator slightly to minimize this effect.

Why do I need to remove make-up before using?
It is essential that the gelpads have good adhesion to the skin to efficiently deliver the therapy. Make-up and heavy moisturizers reduce the effectiveness of the delivery and shorten the life of the gelpads.

Why do I need to use gelpads - and why do I have to replace them?
The gelpads are patented “smart” technology that actually act as the conductor of the current and ensure a comfortable, gentle and even delivery of the therapy to the correct nerve. The gelpads use medical grade gel and their adhesive properties expire after around 5 days of exposure to air. Using with make-up will shorten the life of the pads. We anticipate 5 uses per set of pads.

Do I need to put on a cream?
The treatment that is delivered is mechanical and does not require the use of a cream. However, you can use creams and products after your session.

Does the product come with a warranty?
Yes, it comes with a 2 year warranty. If need be, please contact our customer service department at 1-877-518-2323

What are BMR Beauty Lift Products and how do they work?
BMR Beauty Lift offers a range of firming and toning garments that exercise your muscles by sending electrical pulses from the BMR Lift garment through the medical-grade GelPads to the nerves that control your muscles, causing the muscles to contract and relax.

Do BMR Beauty Lift products really work and why should I choose this over traditional exercise?
YES! BMR Beauty Lift products will firm and tone your muscles. This has been clinically demonstrated in several trials and all BMR’s products are cleared by the FDA as safe and effective for firming and toning your muscles. If not performed perfectly, traditional exercises can be uncomfortable and possibly cause injury – BMR takes all the strain out of exercising and simply does the work for you! And the best thing is that you can do anything from cardio to household chores while you exercise!

I have a pre-existing illness, can I use a BMR Beauty Lift EMS device?
If the customer has any of the following illnesses, they should not use a BMR Beauty Lift product. - Heart problems, including people fitted with a pacemaker - Diabetes of the type which requires you to inject insulin - Cancer, particularly if you have cancerous lesions on your skin If the customer has any other medical concerns not mentioned here, we strongly recommend they consult their doctor before using a BMR Beauty Lift EMS product.

I recently had a baby can I still use a BMR Beauty Lift EMS product?
You must wait at least 6 weeks after giving birth and 3 months after a caesarean before using a BMR Beauty Lift EMS product this is to allow all scar tissue etc to heal fully before exercising the muscles. We would also recommend that you consult your doctor if you have any concerns.

Can I use more than one BMR Beauty Lift product at the same time?
BMR recommends just exercising one body part at a time – some of the products actually overlap on the body, also you may not find it comfortable to stimulate multiple muscle groups simultaneously.

How long do the GelPads last?
This varies from customer to customer – on average they last 20 to 30 sessions, depending on the intensity used, storage care and customer’s skin type.

How will I know when it is time to change my GelPads?
There are a number of ways you will know it is time to change your GelPads.  The stimulation isn’t as strong as it used to be and you can work at a much higher intensity level than normal.  The GelPads don’t stick to your skin as well.  The GelPads look visibly worn – they are thinner and appear dry.  The unit itself will tell you! When the GelPads are worn out, your unit will begin beeping and you may not be able to increase the intensity level above 3.

Where can I purchase replacement GelPads?
You can purchase replacement GelPads from www.bmrbeauty.com or by contacting Customer Service.

How long do batteries last?
The Activator for Lift Rechargeable battery lasts approx 15 to 20 sessions of 30 minutes per charge. The battery has a life of approx 2 years.

How often do I need to use the products to see results?
30 minutes a day for 4-5 days a week for firmer, stronger muscles in just 4-8 weeks.

What size are the products?
BMR Tummy Lift: 24” to 47” waist size.  BMR Arm Lift: Fits arm circumference 8.5” – 14.5” comes with fully adjustable lycra bands.BMR Bottom Lift: 34” to 40” Hip Size

Where should I store my BMR Beauty Lift products?
Store your BMR Beauty Lift product in a cool, dry place and avoid storing in a damp or humid environment. Use the travel pouch provided to protect the belt from accidental damage, dust, etc.

Can I wash my BMR Beauty Lift product?
All BMR Beauty Lift garments can be hand-washed in luke-warm water. Always remember to remove all electronic components, GelPads etc and keep the electrical connectors dry. Leave to dry naturally on flat surface – do not tumble dry or leave on a heater or radiator. Electronic components such as the Activator, batteries, wires etc should NOT be washed, nor should the GelPads.